Designed around the needs of utility contractors, Utility Works Management (UWM) is a cloud-based work order management solution empowering utility contractors and subcontractors to manage, execute, and monitor multiple contracts from a unified system. It simplifies:
Swiftly adjust and finalise costs as works progress, ensuring all financial details are accurate at the time of project completion.
Optimise resource utilisation across contracts while eliminating siloes, creating a cohesive operational strategy.
Manage multiple contracts within a single platform, reducing operational complexity and administrative overhead.
Utility Works Management (UWM) centralises multiple contracts into one platform, streamlining work order management and rationalising resources across operations. A standardised approach to managing various contracts can be achieved with reduced back-office complexity, freeing up time and resources.
User-definable work orders empower organisations to create custom fields that seamlessly integrate with new contract requirements. This accelerates the pace of execution and operational ramp-up. For existing contracts, configurable work orders help tailor and scale the solution to evolving project needs, even as project requirements or timelines change.
Utility Works Management (UWM) enhances project monitoring with advanced operational dashboards. Each contract benefits from bespoke dashboards displaying real-time data on critical KPIs, from resource availability to utilisation and productivity. This contract-specific view allows for precise monitoring of project milestones and workforce efficiency, enabling utility organisations to maintain stringent adherence to service level agreements (SLAs).
Operational dashboards segment projects into detailed process steps, enhancing the granularity of tracking and management. Real-time progress updates against deadlines are automatically integrated, providing an up-to-date view of project status, progress and profitability.
Utility Works Management (UWM) efficiently oversees the entire life cycle of Repair & Maintenance contracts, from Work Order receipt to payment claim submission.
From inception to completion, jobs can be assigned directly to field operative devices, ensuring all team members have real-time access to necessary job details and street work permits.
Bridging the gap between field operatives and back-office systems, Connect Utilities empowers field data collection via their mobile devices.
In the utilities sector, contract costs are rarely fixed. Utility Works Management (UWM) provides an editable job costing tool that centralises all financial aspects of a project into one, accessible location. Project costs are editable directly against work orders before final invoicing. This empowers contractors to maintain profitability across each contract, ensuring they can accurately track and recover costs as needed.
Real-time changes to job costings, including changes to plant, labour, and materials, can be made directly within an active work order.
Modify project costs as needs evolve. A unified dashboard offers a comprehensive view of project finances, displaying detailed breakdowns of expenses and revenues.
All evidence is centralised and cost amendments are recorded and available at the point of completion, reducing time to invoice.
Utility Works Management (UWM) offers a drag-and-drop Job Planner within the solution, facilitating the planning and assigning of works to field teams. Multi-day projects are segmented into detailed activities across daily, weekly or monthly planning windows, enabling meticulous tracking and real-time progress updates against set deadlines.
Field operatives use the mobile app to log daily work against each job, including estimates of work completion percentage. Back-office teams use this to monitor actual costs against the budget, providing crucial financial oversight.
By facilitating precise job planning, Utility Works Management (UWM) enhances overall project delivery by optimising resource utilisation managing all Work in Progress (WIP).
See how our Utility Works Management solution can help you efficiently manage, execute, and monitor multiple contracts from one system. Empower your front-line and back-office teams to monitor the progress and value of works at all stages in real-time while reducing the time to invoice, securing your bottom line.
