Discovery Session

A Totalmobile Shift Pattern Discovery Session is a set-term diagnostic of your workforce rostering practices. Together with our experts, we will examine and playback your existing shift patterns and see how employee preferences align with business needs. With the aid of our health check questionnaire, we will summarise your shift pattern health with the following criteria:

Red

Indicates major issues that require immediate attention. These issues pose a significant risk to statutory obligations or could lead to potential claims if left unaddressed.

Amber

Signifies minor issues that demand attention. While not as severe as red issues, they represent deviations from market practice or anomalies that warrant investigation.

Green

Denotes no noteworthy issues requiring attention. Your current practices are in line with industry standards and do not pose any concerns.

Our shift planning experts collaborate with you to analyse current rostering practices, identifying inefficiencies, and offering a roadmap to better shift planning. During our discovery session, we will determine:

Rostering Responsibility: First, we establish clear roles for your Business, Managers, and Employees, ensuring everyone knows their part in shift planning.

Core Principle Coverage: Next, we will examine the core principles of roster design you should know, including legislative requirements, contractual obligations, HSE best practices, business needs, and employee preferences. We’ll provide an overview of the next steps required to align your rosters with these principles for flawless execution.

Demand Analysis: A high-level demand analysis will be conducted as part of our health check. This will be a platform for broader alignment between your rosters and your business needs.

Implementation and Review: We will evaluate existing sign-off and audit systems or recommend new ones. We also scrutinise roster review methods, from budgeting to capturing employee input.

Compliance and Well-being: Finally, we will provide a compliance and employee well-being overview that highlights:

• Calculating working time for shift workers.
• Statutory compliance.
• Monitoring and documenting work durations.
• Weekly rest intervals and opt-outs.
• Compensatory rest procedures.
• Forums for shift working discussions and decision-making.

Poor shift patterns can undermine employee wellbeing, driving fatigue, stress, and more. Combined, this can reduce overall productivity and impact the employee experience. Furthermore, a one-size-fits-all approach might fail to cater to diverse worker needs, like part-time or flexible hours. A thorough discovery session identifies these concerns and lays the groundwork for transforming the health and well-being of your employees, aiding recruitment and retention with best-practice shift patterns.

You are welcome to apply for a Shift Pattern and Rostering Discovery session if you are:

• Considering changing existing shift patterns to save money, increase productivity, improve service delivery and support employee wellbeing.
• Looking to introduce shift working for the first time (e.g. moving from day working to extended hours to meet customer demand).
• Able to secure key information and decision maker support for the assessment and feedback process.

We recommend engaging your workforce and unions in the process, and our shift planning experts can help you navigate this transition effectively.

This session is designed to analyse your current rostering practices and identify opportunities for improvement in terms of efficiency and employee well-being.

The report outlines the identified challenges and opportunities, along with a compelling business case for adopting new shift patterns.

Please contact us to learn more about eligibility and pricing for the shift pattern discovery session.