Totalmobile’s Housing solution provides a comprehensive range of integrated capabilities that empowers housing associations to take a complete approach to transformation and deliver more strategic and predictive services that effectively manage stock condition, compliance and risk.
A Complete Housing Management Solution
Delivering End-to-End Capabilities to Transform Housing Services
35% +
jobs completed per day
52%
reduction in void-to-let times
25%
reduction in operational costs
40%
decrease in average revisit time
Trusted by Our Customers
ONE SOLUTION TO TRANSFORM HOUSING SERVICES
Combine the management of assets, investment, activities and people through one fully integrated solution
Stock Management
Our Asset and Stock Management capability creates a single source of truth for all asset processes. It permanently digitises asset records with full lifecycle capabilities, helping providers transition to strategic and predictive service delivery.
PROACTIVE STOCK MANAGEMENT
Housing providers can efficiently manage asset value, compliance, and condition while streamlining maintenance, resource allocation, and performance monitoring across all activities.
- Detailed record-keeping of asset information across the entire lifecycle.
- A single source of truth ensures the ‘golden thread’ of data.
- Centralised document storage and indexing.
- Accurately record completed work and demonstrate compliance with clear audit trails.
Job Management
Totalmobile places the property at the core of its job management capability, centralising all interactions—whether reactive, planned, tenant-initiated, or landlord-driven—within one comprehensive solution. This ensures seamless management of property-related tasks, enhancing efficiency and communication.
Features
- Centralised management of all property interactions.
- Streamlines the assignment and monitoring of subcontractor tasks.
- Enhances visibility and control over property-related tasks.
- Materials management and integrated supply-chain management
- Remote Assist enables residents and office-based support to share a video stream and diagnose issues quickly.
Mobile Working
Field technicians are empowered with on-the-go access to vital property information and histories and intelligent data capture, enhancing the efficiency of property maintenance and service delivery.
Features
- Provides mobile access to critical asset and folio data.
- Enables real-time updates and data capture for property tasks.
- Enhances communication and efficiency in property management.
- Supports seamless service delivery at properties.
Lone Worker Protection
Totalmobile’s Lone Worker Protection solution ensures the safety and well-being of service technicians working in the housing sector and the unique risks they face when working alone. Our comprehensive platform offers real-time assistance, intuitive mobile apps, and robust devices, all supported by 24/7 Alarm Receiving Centres (ARC), ensuring complete compliance and peace of mind.
Features
- Real-time alerts and support through dedicated 24/7 ARC.
- BS8484:2022 accredited mobile apps and devices.
- Effortless deployment with seamless integration into daily routines.
- Advanced features like GPS tracking, Safe Check, and Worker Down alerts.
Dynamic Scheduling
Totalmobile’s scheduling solution optimises resource allocation for housing providers, ensuring that staff are efficiently distributed to meet property maintenance and service demands. Its adaptability allows for quick adjustments, keeping property management agile and responsive.
Features
- Optimises scheduling for property maintenance and service tasks.
- Efficiently allocates resources to meet housing demands.
- Adapts quickly to daily changes in property management.
- Enhances agility and responsiveness in maintaining properties.
Field Service Intelligence
Totalmobile leverages data analytics and performance metrics to provide housing providers real-time insights into asset maintenance and service delivery. This enables continuous refinement of strategies to improve resource allocation and property management.
Features
- Enhances decision-making with real-time property data.
- Enriches data for comprehensive management reporting on properties.
- Improves the depth and range of property analytics.
- Helps providers transition towards predictive and proactive property management.
- Continuously enhances service delivery and resource allocation.
Over 19,000 homes and 500 staff bpha operates across the Oxford to Cambridge arc.
”We chose Totalmobile as it was the only provider that could do everything we needed.”
Mark EarleHead of Inhouse Maintenance Service, bpha
Are you ready to take a digital transformational journey to enhance your Housing Associations?
OVER 1 MILLION HOMES RECEIVE SUPPORT SERVICES POWERED BY OUR SOFTWARE
