Totalmobile provides a comprehensive and consolidated Housing Management solution that empowers providers to adopt a strategic and predictive approach to service delivery, resulting in enhanced condition of stock, greater compliance of service and improved risk management.
35% +
jobs completed per day
52%
reduction in void-to-let times
25%
reduction in operational costs
40%
decrease in average revisit time
Trusted by Our Customers
One solution to transform housing services
Combine the management of assets, investment, activities and people through one fully integrated solution
Delivering Value in a Challenging Time
The Housing sector is facing a period of unprecedented change, with increasing regulations and wider market pressures resulting in a wide range of challenges that can only be tackled through genuine service transformation.
With Totalmobile’s comprehensive housing solution, providers can adopt a more planned approach to service delivery and streamline processes to deliver value across a wide range of areas:
- Improve budget efficiency and reduce cost of service
- Enhance data and understanding around housing stock to empower great decisions
- Take a more proactive approach to services to boost service quality
- Increase engagement with tenants and drive customer satisfaction
- Improve workforce productivity and provide a better way of working
Landlords will need to look to adopt new, integrated asset investment strategies, to meet the need to retrofit and improve the quality of existing housing stock at scale and pace
A Complete Approach to Housing Transformation
Enhancing All Areas of Service Through One Solution
Totalmobile’s housing solution empowers organisations to take a holistic approach to the improvement of services. From job generation, to the planning and delivery of work, and ultimately the in depth analysis of services, our solution provides the widest range of capabilities on the market.
In addition to this, recently launched asset management functionality enables providers to incorporate the improved visibility, understanding and planning of assets into their service delivery model, to enable a more predictive and strategic approach to services.
Delivering Value to All Services
The comprehensive nature and flexibility provided by the solution enables housing providers to introduce an improved way of working to all service areas across the orgaisation. From responsive repairs, stock condition management such as damp and mould, or retrofit activity, providers can take a more planned approach to maximise the efficiency of budget allocation.
Quality, Safety and Compliance at the Core
Through being empowered to take a more strategic and predictive approach, housing providers can deliver services that are based on achieving excellence in stock condition, compliance assurance and risk management.
- Improve stock condition by better planning and proactively delivering services that improve the quality and safety of homes
- Achieve real time compliance management by capturing and better understanding all relevant information relating to assets, activity delivered and people
- Better manage risk by utilizing key insights to strategically plan investment and mitigate against risk by addressing potential issues before they cause genuine challenges
Our Solution for Housing Associations
Totalmobile’s solution for housing associations is unique in the market, not only due to the diverse range of capabilities offered, but in how is also empowers providers to comprehensively address key components of strategic service planning to ultimately deliver high quality services:
Manage Assets
Asset Management and Job Management capabilities enable providers to better understand the conditions of all assets in a manner than supports compliance and risk management.
Manage Investment
Job Management and Scheduling capabilities enable services to be efficiently planned, ensuring that budget and resources are allocated effectively to where they are currently required, as well as to where and when they will be required in the future.
Manage Activities
Scheduling and Mobile capabilities support the enhanced management of required activities to ensure that services are being delivered in a timely, controlled and quality way.
Manage People
Mobile and Lone Worker capabilities empower staff to deliver incredible services and ensure that customer expectations are exceeded, while putting their own safety and well-being at the core of service.
Manage Data
Capture, manage and utilize data from each stage of the service delivery process to provide intelligent insights and empower great decision making that supports the continuous improvement of service.
Anchored Through
Our Platform Capabilities
Job Management
Mobile Working
Analytics
Real-time Scheduling
Lone Working
Providing Choice Services with transparent data in real time and access to accurate information 24/7
”Totalmobile Connect has brought us closer to our customers as it allows us to address any failure quickly and efficiently, as well as see where the team is excelling.”
James Sterling, Managing DirectorChoice Services, part of Choice Housing Group
Are you ready to take a digital transformational journey to enhance your Housing Associations?
OVER 1 MILLION HOMES RECEIVE SUPPORT SERVICES POWERED BY OUR SOFTWARE
