96%

of new appointments created were kept and completed on time.

Work Order Management Solution

Connect provides a comprehensive range of capabilities via a fully integrated solution, that empowers organisations with enhanced levels of control and visibility surrounding all aspects of job management.

With Connect

you can better control costs, improve workforce productivity & view live insights.

Newydd Housing Association Ltd

As a critical player in the housing sector in mid and south Wales, Newydd Housing Association (1974) Ltd. prides itself on being more than just a housing provider. As a registered charity, it is driven by a purpose beyond profit: to create sustainable communities and make a significant social impact.

With a portfolio of 3,000 homes for rent and sale, Newydd Housing Association is committed to delivering secure, quality housing where the need is most pressing. Following a successful deployment, Newydd Group’s use of Connect as their primary job management system significantly enhanced emergency responses to 98% and customer service to 97%.

Read the full case study to see how Connect from Totalmobile has helped Newydd Group achieve significant operational gains.

“We now have real-time data across all our repairs and no-access stages of gas servicing activities. This enables us to complete and achieve all compliance processes much more quickly and efficiently.”

Dean Powell, Commercial Manager, Newydd Housing Association
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