Visibility
With Connect, organisation’s have an increased visibility of the current situation of work, their field teams, assets, materials and costs.
trade staff are using Totalmobile’s solution.
Connect provides a comprehensive range of capabilities via a fully integrated solution, which empowers organisations with enhanced levels of control and visibility surrounding all aspects of job management.
With Connect, organisation’s have an increased visibility of the current situation of work, their field teams, assets, materials and costs.
Over two decades, Fortem has delivered repairs and maintenance for over 40 social housing clients throughout the UK. The company annually completes 400,000 repairs in occupied homes and prepares 10,000 vacant properties for future occupancy through a directly employed workforce of trades and subcontractor partners. It also carries out repairs nationwide for a range of clients and public sector buildings.
Fortem Solutions are now implementing our cloud-based work order management system Connect to enhance operations managing over 40 social housing clients throughout the UK. Having implemented our Mobilise solution in 2018, Fortem has now expanded this contract to implement Connect with the goal of digitalising communications with subcontractors and providing a faster, smoother appointment process for customers.
Connect will optimise appointments and operatives’ diaries, increasing the number of jobs a Fortem technician can achieve daily. The day before adopting Connect, there were 977 jobs unappointed – just eight weeks later, that number dropped to 50. Watch the complete video case study to learn more.