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Private Health Providers

A complete care management solution specifically for Private Health Providers

Totalmobile provides an end-to-end solution with intuitive and responsive real time support monitoring and planning capabilities for Private Health Providers. It allows you to maintain patients, set up schedules for their careplan, regularly assess goals and check capacity for onboarding new patients. In addition, automated scheduling optimises care worker time and tracks progress with real-time dashboards.

  • 50% reduction in missed visits
  • 23% increase of staff capacity
  • 15% reduction in staff visits to base
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We understand your challenges…

Challenges

Private Health Providers deliver permanent & temporary workforces in various community settings including homes, supported living, extra care and care homes.

As a sector they face various challenges, such as:
Price sensitive market with services commissioned at very low rates.

Rising costs due to labor, overhead, and paper inefficiencies.

Lack of auditable engagement with patients which in turn means in adequate evidence for the CQC.

Challenges to service quality amplified by lack of capacity and needing to respond to a changing workforce.
Increased demand on service leading to schedulers working long hours.
Lack of communication for patients and their family/carers.

Variable demand coming from commissioners driving the need to have a more flexible workforce that can be increased and decreased to meet demand.

Low pay, shift requirements, and outdated processes drive staff recruitment and retention.

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Benefits

Our proposition provides a diverse range of benefits that enables private health providers to tackle some of their biggest challenges, enhance service quality while experiencing a fantastic ROI.

The key benefits of our solution include:

Improved in-day performance, visibility and evidence of the effectiveness of delivered care, maintaining the reputation of the organisation.

Providing staff with improved ways of working, removing many frustrations and enabling them to focus on their core job of care and finish on time.

Improving the quality of care delivered by having greater visibility of the care requirements and outcomes.

Better use of existing capacity by empowering staff to undertake more visits per day.

Ability to free up the scheduling staff’s time allowing them to do other tasks.

Eliminating missed visits improves service user experience by ensuring carers arrive on time with necessary information, allowing them to focus on giving care.

Enhanced communications for the patients eco system.

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Pulse Nursing at Home

Pulse Nursing at Home, a leading provider of complex care in the community, are achieving critical results with Totalmobile.

How? They are replacing time-consuming manual processes in their Short-Term Reablement Service with system automation by Totalmobile. CareLink, Optimise and Mobilise are driving a step-change in operational efficiency, setting the stage for a brighter future with better scalability, heightened employee morale and record-high customer satisfaction. Read the full case study to find out more.

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A Complete Solution

The key capabilities of our Private Health solution include:

Dynamic Scheduling

Ensuring the efficient automated allocation of resources enabling organisations to achieve complex scheduling goals based on demand whilst considering skill, continuity of care, timeliness, location, availability and priority.

Mobile Working

Providing the right information to the right people at the right time and facilitating contemporaneous record keeping.

Efficient Management Of Patient Requirements

Providing granular details on the patients requirements to ensure the right care is provided at the right time by the right person.

Continuity of Care

Utilising the dynamic scheduling tool you can ensure that continuity of care is prioritised by reducing the number of different carers visiting a service user during their care period.

Rostering

A highly configurable rostering solution developed to support private health providers with complex rostering needs and help them maximise the value of their available workforce.

Lone Worker Protection

Protect your staff and give them the ability to send alerts when they have any safety concerns or are operating in a high-risk environment.

Capacity Checker

A powerful tool to assess the impact new referrals would have on capacity and service provision enabling customers to make informed decisions before taking on new patients.

MyTime

A mobile app for staff so they can see their rota, elect to do additional shifts, shift swaps, manage annual leave and sickness, integrated into the scheduling thus automating many of the time-consuming safe staffing and shift allocation management tasks with such a variable workforce and variable demand.

BROCHURE

Private Health Solution

Totalmobile provides an end-to-end solution with intuitive and responsive realtime support monitoring and planning capabilities. It allows you to maintain patients, set up schedules for their careplan, regularly assess goals and check capacity for onboarding new patients. In addition, automated dynamic scheduling of daily visits optimises care workers time, track progress of their working day while providing the necessary tools to manage and assess the entire service through our real-time dashboards.
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Find out more about our private health services

Our solution enhances service delivery by addressing current system gaps. The solution seamlessly integrates all recorded information, leveraging mobile workforce management and scheduling capabilities to streamline visit scheduling and delivery. It grants staff comprehensive access to records and support plans via one system, facilitating quality patient-centred care.

Complete the form to get in touch with us today and find out more about our private health services.

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