Maintenance Software
Maintenance Management
- End-to-end work order management.
- Enhanced operational control and visibility.
- Efficient, cloud-based job management.
- Real-time, insightful dashboards.
- One seamless experience.
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Our Software
Fully Configurable Solution
Totalmobile’s technology is fully configurable, providing you with a higher quality and more compliant service. Increasing the understanding of the current situation across multiple facilities, our solutions ensure there is clear visibility of what work is required and when. This means that services are delivered when required, improving compliance with SLAs and reducing the risk of KPI breaches.
Self Contained & Configurable Work Order Management
Fully Integrated Solution
Connect offers a comprehensive job management system in one SaaS-based platform, ensuring minimal upkeep and regular updates for a modern, seamless user experience.
Customisable to Fit Your Process
Our platform empowers organisations to tailor the solution to their specific processes, complementing existing workflows and providing immediate value, with flexibility for future adjustments.
Continuous Improvement & Support
With an accompanying training program, Connect empowers organisations to align the system with their evolving practices, ensuring continual adaptation and improvement.
Materials Management & Supply Chain Integration
Enhanced Stock Management
Connect empowers service stakeholders with a complete visibility of materials used, boosting stock management efficiency. Regular cycle counts prompt field engineers to verify and record stock levels, allowing organisations to conduct accurate stock counts and spot discrepancies.
Automated Ordering and Tracking
With seamless integration to major suppliers, Connect automatically places orders based on usage, raises purchase orders, and tracks collections. This streamlines van stock management and optimises the replenishment process.
Sub-Contractor Management
For complex tasks, outsourcing to subcontractors is a frequent necessity, especially when managing large social housing portfolios or infrastructure projects. Connect offers a robust solution to enhance the management of subcontractor involvement, ensuring streamlined operations and financial control.
Pre-Approved Cost Management
Connect ensures that all subcontractor costs are approved in advance, safeguarding against unforeseen charges. Any additional expenses require explicit approval or variation requests, fostering precise cost control processes.
Tailored Subcontractor Access
Subcontractors can utilise a specialised app or integrate their existing systems with Connect. This flexibility provides comprehensive visibility and control over subcontractor work status and costs.
Enhanced Workflow and Oversight
Our platform streamlines the assignment and monitoring of subcontractor tasks. This integration leads to more efficient workflows, ensuring that subcontractor activities align seamlessly with your project objectives.
Stock and Asset Management
Connect replaces traditional approaches to stock management by unifying asset and work order management into a seamless process. This integration enhances organisational efficiency and compliance with regulatory standards.
Unified Work Order Management
Connect combines disparate systems, offering a streamlined process for managing assets and work orders. It stores all pertinent asset information, automatically generates jobs as necessary, and updates asset data post-completion, ensuring a seamless operational workflow.
Regulatory Compliance
This integrated approach ensures timely management and servicing of assets, upholding compliance with time-sensitive requirements. Connect adheres to various regulatory standards, such as the Decent Homes criteria, providing essential data for stock condition evidence.
Proactive Asset Monitoring
Upon identifying the need for maintenance, Connect auto-generates work orders, dispatches them to field operatives, and updates asset information upon job completion. This automation streamlines operations, reduces administrative burden, and ensures real-time asset management.
Project and Complex Use Case Management
Streamlined Work Breakdown
Connect enables organisations to segment larger projects into manageable process steps, acting as milestones. This approach enhances visibility and tracking of complex tasks, ensuring that every stage is monitored and controlled effectively.
Status Updates and Time Management
Each step’s completion triggers a status update, allowing for alignment with specific time constraints. This feature enables real-time tracking of progress against deadlines, ensuring timely completion of each project phase.
Risk Mitigation and Escalation
Delays in any project step that might risk the overall timeline can be quickly escalated and addressed. This ensures the entire project progresses at the required rate, mitigating risks and enhancing overall project efficiency.
Remote Assistance
Providing customers, and where appropriate field operatives, with additional support, the remote assistance feature in Connect enables customers and an office based technical support officer to share a video stream. This enables the customer to share exactly what they are looking at with a support officer, who can then either triage the job, or for simple fixes, offer advice on actions the customer should take.
The ability to provide remote support via video, enables organisations to reduce unnecessary visits where possible and where a visit is required, first time fix rates are improved as there is a greater understanding of what is required. In addition to this all information related to the call is recorded and stored, providing the ability to evidence various details at a later date if required.
The Key Benefits Of
Maintenance Software
Improves First-Time Fix Rate
Maintenance software solutions provide an all-in-one solution for work scheduling, tracking operatives and managing inventory to decrease no-access appointments or lack of resources. This control level is critical when skills shortages arise or legislative changes occur. CMMS can integrate with systems operating alongside daily operations such as communication and invoicing to manage contractor relationships. By doing this, CMMS can ensure equipment, components, operatives, or contractors are continually available to match demand and increase productivity.
Record Asset History
Understanding an asset’s past goes a long way toward explaining its present and future performance. Maintenance software enables ongoing logging and reporting of issues while providing a platform to record inspections with individualised images, videos and notes. Inspection logs can inform root cause analyses to offer bespoke maintenance solutions and schemas for each asset. Field technicians can rely on this bank of historical records and asset resources to see how problems were solved in the past, empowering them to make quick repairs which minimise downtime.
Controlling Costs & Inventory
Maintenance software gives an organisation an unprecedented view of all maintenance activities across multiple departments and geographies. Visibility enables greater cost control in several ways. Reducing labour expenses is possible thanks to maximising technician productivity in the field. Greater productivity during working hours reduces overtime expenses and the need to hire additional workers to meet demand. Inventory tracking and automation reduce the need to order parts and spares for low-priority or low-demand tasks.
Reduces Downtime
Maintenance software boosts productivity by ensuring equipment is available at the right time and maximises the functional operation of assets when needed. Travel for reworking or inefficient follow-up maintenance disappears, saving an organisation valuable time and operational costs.
