Complete Lone Worker Protection

Lone worker protection refers to the practices and technologies implemented to ensure the safety and well-being of employees who work alone or without direct supervision. This is crucial because lone workers are at higher risk of workplace accidents, emergencies, or threats due to their isolation.

Common risks include physical accidents, health emergencies, confrontations, environmental hazards, and inability to call for immediate help. The nature of risks can vary greatly depending on the worker’s environment and type of work.

In the UK, employers are legally obligated under the Health and Safety at Work Act to ensure the health, safety, and welfare of their employees, including lone workers. This involves conducting risk assessments, providing adequate training, and implementing appropriate safety measures.

1. Training and Education: Begin by providing comprehensive training sessions. Educate your staff on the importance of their safety and how Protect directly contributes to it. Highlight real-world scenarios where the system can be a vital tool for their protection. We can provide training as part of our fully managed service.
2. Seamless Integration: Leverage the seamless integration of Protect into Totalmobile’s mobile workforce management and job management solutions. This integration means that staff don’t have to juggle multiple apps or devices, reducing the learning curve and making compliance more convenient.
3. Regular Demonstrations and Refreshers: Schedule regular demonstrations and refresher courses. These sessions can reinforce the importance of the system and keep staff updated on any new features or best practices.
4. Feedback and Incentives: Encourage feedback from your staff about their experiences with the system. Their insights can help tailor the system to be more user-friendly.
5. Integration with Daily Tasks: Make the use of the Protect a standard part of daily check-ins and task assignments. When the system is ingrained in the daily routine, compliance becomes automatic.
6. Support and Accessibility: Ensure that your staff have continuous access to support for any issues or questions regarding Protect. This helps in resolving any hesitations or technical problems quickly, maintaining a smooth user experience.
7. Promote a Safety-First Culture: Foster a workplace culture that prioritises safety. When employees understand that their well-being is a top priority, they are more likely to engage with and use lone worker protection proactively.

Employee training is crucial. It should cover how to recognize and handle potential risks, use safety equipment and devices, and respond to emergencies. Ongoing training ensures that workers are up-to-date with best practices and familiar with the tools at their disposal.

Absolutely. Our platform accommodates both Lone Worker Devices and Lone Worker App licences within a single account. Many organisations choose this flexible approach to customise safety solutions based on individual employee needs, job roles, and risk assessments.

Yes, Totalmobile offers dedicated Alarm Receiving Centres (ARC) that monitor employee personal safety devices 24 hours a day, seven days a week. The Alarm Response Operators are expertly trained to handle critical and life-threatening situations. We provide direct access to police control rooms through a Unique Reference Number (URN), effectively skipping the 999 call system to save crucial time. Our team is your dedicated incident response unit, adhering to top industry standards like BS8484 and ISO 27001. They leverage live audio and real-time location data for situational assessment and a virtual buddy service in discrete situations. Every response is meticulously recorded, offering a comprehensive, auditable record for purposes such as HSE audits or investigations.

Totalmobile’s Lone Worker Safety solutions can boost employee welfare and operational efficiency. They streamline safety protocols, freeing your team from manual check-ins so they can concentrate on their core duties while enjoying enhanced safety features.

Operational compliance is heightened through direct-to-device (D2D) wellness check-ins during the workday. This ensures continuous service and protects your organisation from potential fines and hazards.

Yes, lone worker protection systems can and should be customised to suit the specific needs of different industries. This may involve the use of specialized devices, tailored response protocols, and industry-specific training.