Delivering better patient care
Solutions that transform the delivery of community health, mental health and social care services. By focusing on the healthcare professional’s needs, we empower them to focus on delivering better patient outcomes.
OUR WORK IN THE HEALTH & SOCIAL CARE SECTOR
Providing user-friendly solutions that empower frontline clinicians with the time and information required to deliver world-class patient services.
Focusing on the user’s needs, Totalmobile’s field service management software enables health and care providers to digitise and streamline critical processes associated with delivering community-based health and care services. This is achieved by empowering frontline staff with access to patient records at the point of care and removing time-consuming admin requirements. The result? Care staff now have more time to deliver patients higher quality face-to-face care.
With the enhanced flow of data empowering improved decision-making, health and care providers deliver quality and sustainable care services to their patients.
In addition, they can ensure a safe environment for staff while driving improvements in work/life balance. Through working with Totalmobile, health and care providers are:
- Making better decisions based on improved access to accurate, up-to-date information
- Enabling more patient-facing time to empower frontline staff to deliver improved outcomes
- Delivering more compliant services supported by detailed evidence gathering
- Providing a more positive working environment for staff to benefit morale and retention
Our Platform
Features & Benefits
Carelink
A complete care management solution that offers full visibility over service capacity, providers can efficiently create careplans to ensure reablement teams can effectively manage the entire service delivery process.
POPULAR FEATURES
Providers Portal
A cloud-based application streamlining care request interactions between councils and external care providers, the Providers Portal simplifies the management and delivery of care services.
Capacity Checker
A powerful tool to assess the impact new referrals would have on capacity and service provision enabling customers to make informed decisions before taking on new service users.
Care Plan Management
A capability that ensure providers have complete transparency over the needs of service users to guarantee the delivery of safe, timely and quality care.
Mobile Working
From providing access to all relevant patient records to completing required assessment forms and updated expenses, our solutions mobilise all elements of a clinician’s role, not just individual aspects.
POPULAR FEATURES
Access Patient Records
Staff can efficiently access all required patient records, including care plans and history, in real-time, ensuring they can make intelligent, informed decisions.
Complete Clinical Forms
Easy-to-complete clinical forms ensure all essential information is captured at the point of patient care. Patient record systems are automatically updated with this information, removing paper processes.
Patient Visit Screen
All relevant job details are shared with the care professional, ensuring they are informed of the care required and highlighting any essential information.
Dynamic Scheduling
Ensuring the efficient allocation of resources enables organisations to achieve complex scheduling goals while considering time, location, availability and service levels.
POPULAR FEATURES
Skill based Scheduling
Efficient schedules make the best use of your care professional’s time while ensuring that the right staff, with the right skills, are delivering the right care.
React to change whilst maintaining excellent services
Regardless of the quality of the schedule, changes often occur throughout the day that puts existing plans at risk.
Your scheduling solution can detect threats to the existing schedule and react as appropriate, producing an updated plan that navigates issues and maximises the effectiveness of your healthcare professionals.
Clear views of the status of service delivery
Via a range of dashboards and screens, schedulers and management are provided with a clear view of the status of your healthcare professionals and scheduled work.
Features such as a map view that highlights each member of staff’s location and upcoming route, and a scheduling dashboard that colour codes work based on its current status, means there is a clear and shared understanding of ongoing services.
Workforce Rostering & Shift Planning
A highly configurable e rostering solution has been developed to support organisations with complex scheduling needs and help them maximise the value of their available workforce.
POPULAR FEATURES
Better Control Costs
A streamlined process improves the management of in-house staff and reduces the dependency on overtime and agency staff.
Enhance organisational compliance
Ensure the right skills are available to undertake the required visits, driving improvements in the delivery of a high quality, compliant service.
Improve Service Quality
With a standardised and efficient planning process, Trusts effectively assign clinicians to specific shifts and identify any potential risks and discrepancies
Lone Worker Protection
Alert and location-based technologies that rapidly react to risks in the field, ensuring the safety of your healthcare professionals at all times.
POPULAR FEATURES
Increase remote worker safety
Monitor and support the well-being of your remote healthcare professionals and receive alerts from any concerned employee who is operating in a high-risk environment.
Mitigate Against Risk
Protecting your healthcare professionals and helping them avoid dangerous situations enables the continuation of service and saves your Trust against potential penalties.
Analyse Data to Identify Future Risk
All data processed by the solution can be captured and stored, providing accurate time reports that enable management to monitor and analyse critical information such as usage and escalations. Management can undertake an analysis of any trends or high-profile dangers.
REAL WORLD APPLICATION
Sector Specific Use Cases
£2.35 million
saved every year.
“…a higher level of planned care is delivered to those in need within the community”.
Karen Marwick, Business Change Manager, Care at Home.
Valuable Time Freed
for healthcare professionals to deliver care.
“The patients are benefitting from this. They are having a better experience.”
Eleanor Brend, Digital Technology Services Manager
Significant Cost Savings
and enhanced scalability.
Totalmobile’s partnership with Pulse Nursing at Home has ushered in a new era of efficiency, reliability, and improved care delivery.
Setting the stage for a brighter future in healthcare services.
Ready to transform your field service management?
Click here to speak with our field service experts today. We have delivered transformational field service projects across the Health & Social Care sector, and our team will explore solutions tailored to your business requirements.
