We provide an end-to-end solution with intuitive and responsive real-time support monitoring and planning capabilities. It allows you to maintain service users, set up schedules for their support plan, regularly assess for goal planning and check capacity for onboarding new service users.
35%
Increase In Internal Capacity
50%
Reduction In Missed Visits
90% +
Of Scheduling Is Automated
Join the other organisations transforming their Reablement and Care Services
A Complete Care Management Solution for Reablement Services
Capacity Checker
A powerful tool to assess the impact new referrals would have on capacity and service provision enabling customers to make informed decisions before taking on new service users. Helping simplify and speed up the discharge from acute hospital into a reablement service, helping to reduce the level of bed blocking.
Streamlining Care Plans to Maximise Efficiency
Using already existing information including existing care plans, workers availability (based on their shift patterns and any unavailability recorded) and taking into account any additional travel time and client preferences, Capacity Checker will provide a summary that shows if the care plan can fit within the service and how many visits can be delivered with the ability to drill down to view week by week.
Management of Care Outcomes
Adjust care according to the service user's needs
Our solution has the ability to track and assess the progress of outcomes linked to care provision. It enables organisations to track this progress and amend the care being provided to fit with the latest capabilities of the service user. This can help to reduce the package of care, where appropriate, reducing costs or freeing up additional capacity.
Service User Portal
Totalmobile’s Service User Portal is a secure, browser-based application that gives service users and their approved contacts, such as family members, guardians, or healthcare professionals, access to essential care schedule information. Users can conveniently view a chronological list of upcoming care visits, including details on who will deliver care, their expected arrival window, and planned care activities.
Enhanced Transparency & Reduced Administrative Workload
The Service User Portal offers families and caregivers real-time, reliable access to care schedules, fostering peace of mind and enhancing coordination. This transparency reduces administrative enquiries, lightening the load on council staff and supporting a more streamlined care experience.
Providers Portal
enhancing control and oversight of care service delivery
With the ability to push care packages out as well as receive updates back, the Providers Portal streamlines care request interactions between councils and care providers. Councils are empowered with a consistent view of care provisions, driving greater compliance and control over the service being delivered while reducing administrative effort.
Medication Administration
The ability to recover, electronically, the medication administered to a service user.
Reducing the number of manual tasks
This can dramatically reduce the number of manual tasks your care professional has to complete by also reducing the need to manually visit a service user to capture what medication has been administered to the service user and when.
Continuity of Care
Our scheduling system is configured to ensure that continuity of care is prioritised, reducing the number of different carers visiting a service user during their care period.
Enhancing Care Quality with our Scheduling software
There is substantial data which shows that increasing the level of continuity within the care provision helps to improve the overall outcome of the reablement service.
Other Features
Off-Line Changes
Real-Time Tracking
Goal Setting & Tasks
Visit & Task Priorities
Handover Notes
Care Plan Editing
7 years of successful deployment, elevating care service quality.
”Totalmobile has revolutionised our service. We are now provided with a level of management intelligence and visibility we have never been able to see or report on before. This enables us to ensure that a higher level of planned care is delivered to those in need within the community.”
Karen MarwickBusiness Change Manager, Care at Home, Fife Council
Anchored Through
Our Platform Capabilities
Dynamic Scheduling
Removes over 90% of the allocations work, enabling staff to focus on high priority items.
Dynamic Scheduling
Mobile Working
Providing accurate visit durations in real time. When used in conjunction with our dynamic scheduling tool, it enables you to analyse the spare capacity on prior days.
Mobile Working
Lone Worker Protection
Protect your care workers and give them the ability to send alerts when they have any safety concerns or are operating in a high-risk environment.
Lone Worker Protection
Workforce Rostering
The epitome of digital transformation, providing you with clarity on where you problem areas lie, for example, lack of capacity or particular skills at certain times of the day, staff working patterns that don’t support the demand.
Workforce Rostering
Want to find out more about our Reablement Services?
Our solution enhances reablement service delivery by addressing current system gaps. Support staff often lack care plan visibility and access to vital service user information at the point of care. This is due to back-office system disconnects or systems not communicating, hindering knowledge sharing.
